FAQ's

How can I pay?

We accept all Major Credit Cards: Visa, Mastercard, Discover, Debit Cards, UPI, Net Banking, etc. We also have cash on delivery payment method for maximum locations in India.

Is Checkout on this site safe and secure?

You can be sure that all purchases here are safe and secure.

How long will it take for my items to arrive?

It will usually take 5-8 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

How long will it take to receive a tracking number? 

It will take usually between 1-2 business days.

If I enter my email address will you sell my information?

We do not sell our customer's information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Will I (the customer) have to pay customs?

For most countries, you will not have to pay customs, but it depends on where are you located and if you order more than 1 piece.

How to cancel my order?

In the event you wish to cancel your order, please contact us via email
and provide us with your order number at pittalam.global@gmail.com

Is shipping really FREE?

Yes, shipping is free all over India for selected products only.

Which currency will I be charged in?

We process all orders in INR(₹). While the content of the cart is displayed in several currencies, you will checkout using INR(₹) at the most current exchange rate.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to pittalam.global@gmail.com